How to Do Samsung Secure Erase on a Frozen SSD | Two Ways

Secure erase is a useful function to wipe the Samsung SSD disk data. However, you may encounter the "frozen state" error sometimes. Read the following article to get the solutions.

Maggie

By Maggie Updated on May 12, 2023

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User case--Is there any way to unfreeze a Samsung SSD for secure erase?

 

I have an 870 EVO and want to Secure Erase it using Samsung Magician, but the bootable USB created by it says the drive is in frozen state and that I should disconnect the power to the drive. This drive is installed in my laptop and I can't just disconnect the power to it because both power and data connections would be lost if I pull it out, not mentioning how difficult it is to open the laptop with all the screws and plastic latches while the computer is on.

What should I do?”

Samsung Magician

Samsung SSD is a super-fast external storage device that has convenient data protection, enjoying a wide range of user base. Considering data security, Samsung SSD secures erase is extremely important because it wipes data thoroughly without hurting its lifespan and performance. More specifically, restore SSD lost performance.

Unfortunately, you may meet various difficulties, for example, one of which is the above-mentioned user problem, you may get a Samsung secure erase frozen state when using SSD secure erase tool. Then you need to think about how to fix it via useful erase tools.

What is SSD frozen state?

You may be confused by the Samsung SSD frozen state. Put in a simple way, it refers to that you are unable to modify or wipe your SSD in a protection state when it was frozen.

Usually, SSDs are frozen because their internal encryption controller locks them to prevent unauthorized access or data loss. In this case, use the Samsung Secure Erase frozen SSD tool to unlock and erase all data on the SSD to ensure its security.

Besides, we kindly advise you to backup important data on SSD before performing secure erase.

How to secure erase your frozen SSD

Samsung Magician is a tool that can help you to monitor, maintain and optimize your Samsung SSD performance in almost every way. It’s the helper for you to perform Samsung SSD secure erase. However, if you receive a message when you use Samsung Magician secure erase utility saying that your Samsung SSD is in a frozen state after disk scanning, you can perform a Power Cycle as followed:

Step 1. Unplug the power cable of Samsung SSD.

Step 2. Unplug the SSD’s SATA cable.

Step 3. Re-connect the SATA cable to the SATA port of SSD.

Step 4. Re-connect the power cable to the power port.

After that, you can press Y to continue to secure erase. Please note that, if you cannot create a bootable USB flash drive to securely erase, download the latest version of Samsung Magician and try again. If that still does not work, you may need to find another software.

Secure erase frozen SSD via the best disk wipe tool

It sounds a little bit time-consuming and complex of the whole process. Luckily, you can turn to another direct and easy way, an alternative software--AOMEI Backupper Professional. It offers a remarkable SSD wipe tool. Compared to Samsung Magician, it offers more flexible features as below:

☎It offers you more choices. You can secure erase disks, partitions and unallocated space as you like.
☎For SSD support, it’s able to wipe many SSD types like SATA, NVMe, PCle, M.2, U.2, etc. And different SSD brands such as Samsung, Crucial, Intel, Western Digital, Integral, etc.
☎For compatibility, it supports multiple systems that can work on Windows 11/10/8.1/8/7/Vista/XP. If you are using server systems, please try AOMEI Backupper Server.
☎In addition to SSDs, you are allowed to wipe external hard drives, USB drives, and SD cards or you can also free up disk space in Windows 7.

Now download AOMEI Backupper and launch it. Please follow the step-by-step guide to wipe a Samsung SSD with ease.

Download Demo Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Connect your SSD to your computer and make sure it can be detected properly.

Step 2. Click Tools in the left tab, and then select the Disk Wipe tool.

Tools Disk Wipe

Step 3. Turn to the next page and you’ll see two options. Here choose Wipe disk to erase entire Samsung SSD, then hit Next.

Choose Wipe Disk

Step 4. Follow up and select the connected Samsung SSD, and click Next.

Wipe Data Select Disk

Step 5. Choose one of the four wiping methods you want. Click Start to see the prompt.

Wipe Method

Summary

Now you understand how to perform Samsung secure erase frozen SSD after reading this article. You can execute Power Cycle when you find Samsung Frozen SSD when use Samsung Magician. What’s more, a more convenient and safer way is AOMEI Backupper. You can use it to wipe your Samsung SSD safely with just a few clicks. Besides, its featured function to create bootable media is useful when you try to burn Windows 11 ISO to USB. Now let’s try its wonderful and powerful utilities.

Maggie
Maggie · Editor
Maggie is a technical editor from AOMEI and troubleshoots technical problems against data protection. She has received professional and systematic technical training. With a focus on user experience, security, and problem-solving, she always puts herself in the readers' shoes and provides them with valuable technical insights.