14 Solutions to Fix Internet Explorer Keeps Crashing!

I Desperately Need to Know How to Fix Internet Explorer Keeps Crashing

Internet Explorer has always been a built-in browser in Microsoft Windows, and it has been updated to Internet Explorer 11. However, the stability of Internet Explorer has not improved with the update, and many users still report that they encounter various problems during the use of Internet Explorer, such as the Internet Explorer 11 crashes immediately after opening problem described in the case above. This problem usually causes a lot of headaches, so how can you fix it? It is recommended to start with the reasons of the problem.

Reasons for Internet Explorer Keeps Crashing

The analysis of problem causes will help us fix it better. Here are the common causes of Internet Explorer keeps crashing in Windows 10.

• Insufficient computer memory
• Internet Explorer add-ons are faulty
• Internet Explorer settings are incorrect
• Too much Internet Explorer cache
• Virus or malware present
• Internet Explorer has not been updated for a long time
• Corrupted system files
• There are conflicting .dll files in Internet Explorer
• Incorrect NVIDIA graphics driver settings

How to Fix Internet Explorer Keeps Crashing

Once you understand the cause of the problem, you can try to fix it. For the problem of Internet Explorer crashing in Windows 10, the following 14 solutions are summarized purposely, you can try them in order.

• Restart the computer to free up memory
• Check and disable Internet Explorer add-ons
• Reset Internet Explorer settings
• Turn on software rendering mode
• Clear Internet Explorer cache
• Scan and remove viruses or malware
• Run the System File Checker (SFC)
• Reinstall Internet Explorer
• Force close Internet Explorer via Task Manager
• Check and update Windows 10
• Find .dll files that conflict with Internet Explorer
• Run Microsoft Fix it
• Disable stereoscopic 3D from the NVIDIA graphics driver
• Replace another browser

Method 1. Restart the Computer to Free up Memory

When your computer is running low on memory, it may cause the problem that IE keeps crashing in Windows 10. To do this, you need to restart your computer to free up memory and try opening Internet Explorer again.

Tap the Start button on the left side of the taskbar, then tap the Power button and select Restart in the expanded menu.

Wait for the computer restart to complete. Then try to open Internet Explorer to see if the problem is fixed, if not, go to the next option.

Method 2. Check and Disable Internet Explorer Add-ons

Add-ons for Internet Explorer, which can be simply understood as expanded features. They can improve the browsing experience of Internet Explorer users, but sometimes they can also cause some other problems, such as the problem of Internet Explorer 11 crashes immediately after opening. For this reason, it is recommended that you check and disable these Internet Explorer add-ons.

Step 1. Open Internet Explorer and tap the gear icon in the upper right corner.

Step 2. In the expanded menu, select Manage Add-ons.

Step 3. In the list below the add-on types, select Toolbars and Extensions.

Step 4. In the right panel, select Add-ons and tap the Disable button in the lower right corner. Note that if you have more than one add-on, you need to disable these add-ons in turn.

Open Internet Explorer again and see if the problem is fixed, if not, go to the next option.

Method 3. Reset Internet Explorer Settings

When there is a problem with your computer, you can fix it by resetting your computer, and this principle can also be applied to your browser. You can also try to fix Internet Explorer by resetting its settings when you encounter similar problems such as Internet Explorer keeps crashing.

Step 1. Open Internet Explorer and tap the gear icon in the upper right corner.

Step 2. Select Internet Properties in the expanded menu.

Step 3. At the top of the Internet Properties window, switch to the Advanced tab.

Step 4. Click the Reset button to the right of Reset Internet Explorer settings.

Step 5. Tap the Reset button again in the confirmation pop-up. Open Internet Explorer again and see if the problem is fixed, if not, go to the next option.

Method 4. Turn on Software Rendering Mode

Software rendering is a mode that does not use the system's graphics card. It can process and accelerate visually intensive programs, such as games, videos, etc. In contrast, using your computer's GPU directly to execute the aforementioned applications can be more burdensome and can also be affected by the graphics card driver, causing the Internet Explorer keeps crashing on startup problem. For this reason, you need to enable software rendering mode in Internet Explorer.

Step 1. Open Internet Explorer and tap the gear icon in the upper right corner.

Step 2. Select Internet Properties in the expanded menu.

Step 3. At the top of the Internet Properties window, switch to the Advanced tab.

Step 4. Find Accelerated graphics in the settings list, check the Use software rendering instead of GPU rendering checkbox, and then click the Apply and OK buttons in turn.

Open Internet Explorer again and see if the problem is fixed, if not, go to the next option.

Method 5. Clear Internet Explorer Cache

When you use Internet Explorer for a long time, you will get a large amount of cache, which may cause Internet Explorer to crash constantly. For this reason, you can try to solve this problem by clearing the Internet Explorer cache.

Step 1. Open Internet Explorer and click on the gear icon in the upper right corner.

Step 2. In the expanded menu, select Security, and then select Delete Browsing History.

Step 3. In the Delete Browsing History window, we recommend checking the Temporary Internet files and website files, Cookies and website data, History checkbox, and then clicking the Delete button in the lower right corner.

Please note that you can also check and remove other options according to your own situation. Open Internet Explorer again and see if the problem is fixed, if not, go to the next option.

Method 6. Scan and Remove Viruses or Malware

Viruses or malware can also be a trigger for Internet Explorer to keep crashing, and for this reason, you need to scan and remove these threats. You can use third-party anti-virus software to scan and remove them, but it is more recommended to use Windows Defender, here are the detailed steps.

Step 1. Use Windows+S to open the search box and type in Windows Security.

Step 2. In the Windows Security window, tap Virus and Threat Protection.

Step 3. In the Current Threats section, tap the Scan option, select Full scan, and tap the Scan now button.

Wait for this process to complete, restart your computer and see if the problem has been fixed, if not go to the next option.

Method 7. Run the System File Checker (SFC)

SFC is a tool in Microsoft Windows that allows users to scan and recover corrupted Windows system files. If your computer has a corrupted system file, it may also cause Internet Explorer to crash constantly, so you need to scan and repair the corrupted system file with SFC to fix the said problem.

Step 1. Use Windows+S to open the search box, type cmd, and select Run as administrator.

Step 2. In the Command Prompt window, type sfc /scannow and press Enter to execute this command.

Wait for this process to complete, restart your computer and try to open Internet Explorer again to see if the problem has been fixed, if not, go to the next option.

Method 8. Reinstall Internet Explorer

Reinstalling Windows can fix many problems, and this principle also applies to Internet Explorer. When Internet Explorer keeps crashing, you can also fix it by reinstalling Internet Explorer.

Step 1. Use Windows+S to open the search box, type Windows Features, and select Turn Windows Features on or off.

Step 2. In the list of Windows features, uncheck the Internet Explorer 11 checkbox, then confirm the pop-up window by tapping Yes, and then tap the OK button in the lower right corner.

Step 3. Restart your computer and open the Windows Features again, check the Internet Explorer 11 checkbox again and click on the OK button.

Step 4. Restart your computer again and Internet Explorer 11 will be installed automatically during this process. Wait for the computer restart to complete, then try to open Internet Explorer again to see if the problem has been fixed, if not, go to the next option.

Method 9. Force Close Internet Explorer via Task Manager

During constant crashes of Internet Explorer, which may cause this application to be stuck and unresponsive, you can force Internet Explorer to close through the Task Manager.

Use ESC+Shift+Ctrl to open the Task Manager, and in the list of Processes tab, select Internet Explorer and click on the End task button in the lower right corner.

Try to open Internet Explorer again to see if the problem has been fixed, if not, go to the next option.

Method 10. Check and Update Windows 10

Internet Explorer is a browser built into Windows 10, and when Windows 10 versions are updated, Internet Explorer is updated at the same time, which may help fix the Internet Explorer keeps crashing problem.

Step 1. Use Windows+I to open Windows Settings, and click Update & Security.

Step 2. In the Windows Update tab, click Check for updates in the right panel.

Step 3. If there are any updates, click the Download ＆ install button.

Step 4. After the Windows Update installation is complete, restart your computer and wait for the update to complete. Try to open Internet Explorer again to see if the problem has been fixed, if not, go to the next option.

Method 11. Find .dll Files that Conflict with Internet Explorer

When other .dll files conflict with Internet Explorer, it may also cause the problem that Internet Explorer keeps crashing. For this reason, you need to look for these conflicting .dll files to fix this problem.

Step 1. Find This PC on the desktop, right-click it, and select Manage in the expanded menu.

Step 2. Under System Tools, select Event Viewer.

Step 3. Select Windows Logs, and click Applications.

Step 4. In the system log list, find the error log related to iexplore.exe, double-click it to open it to get details of this error log and find the .dll file name related to iexplore.exe.

Step 5. At this point, you can choose to delete or rename this .dll file according to the actual situation. Try to open Internet Explorer again and see if the problem is fixed, if not, go to the next option.

Method 12. Run Microsoft Fix it

Microsoft Fix it is an online repair tool for Microsoft Windows systems that provides a web-based interface for fixing some common computer problems. When Internet Explorer keeps crashing, you can try using this tool to fix it.

If your computer is Windows 8 and below, you can download and install Microsoft Fix it and run the software to repair Internet Explorer and restart your computer. Try to open Internet Explorer again and see if the problem is fixed, if it is not, go to the next option.

Note: If your computer is Windows 8.1 and above, please use the Windows built-in troubleshooting tool to fix it.

Method 13. Disable Stereoscopic 3D from the NVIDIA Graphics Driver

If you are using an NVIDIA graphics card and you like to play 3D games, then you will definitely have the stereoscopic 3D feature enabled, which will enhance the 3D gaming experience. However, this feature can also be the culprit of Internet Explorer's constant crashes, so you need to disable it.

Step 1. Right-click on the blank area of your computer desktop and select NVIDIA Control Panel in the expanded menu.

Step 2. In the left panel, click Stereo 3D, and then select the Set Up Stereoscopic 3D tab.

Step 3. Uncheck the Enable Stereoscopic 3D checkbox in the right panel, and then restart your computer.

Try to open Internet Explorer again to see if the problem has been fixed, if not, go to the next option.  

Method 14. Replace Another Browser

In addition to the 13 options mentioned above, you can also choose to simply change your browser, which can effectively avoid the problem of Internet Explorer keeps crashing.

You can choose Microsoft Edge, Google Chrome, Firefox and other browsers, all of which can provide you with a better web browsing experience. Please note that if you want to uninstall Internet Explorer, you can follow the steps in Method 8.

How to Provide the Best Protection for Windows System

Although the above 14 solutions can help you fix the Internet Explorer keeps crashing problem, it is still worth being aware of the system file corruption, virus and malware related matters. For the safety of your system, it is recommended to use AOMEI Backupper Standard to perform system backup to prevent any unexpected situations that may threaten the security of your system.

AOMEI Backupper Standard is suitable for Windows 11/10/8.1/8/7/Vista/XP, etc. It allows you to backup all system files and boot file related partitions (EFI system partition, recovery partition, etc) to any location for free, and provides you with different compression levels to save the storage space.

In addition, AOMEI Backupper Standard also backs up your applications and user settings files installed on the system disk. Next, this article will introduce the detailed steps of AOMEI Backupper Standard system backup, but before that, you need to finish the preparations below.

• Check and clean up useless temporary files before backup to save storage space and reduce backup time.
• Download AOMEI Backupper Standard software.

Step 1. Open AOMEI Backupper Standard and click Backup > System Backup.

Step 2. It will select system partition and boot-related partitions automatically. And you just need to select a destination. If you have multiple backup tasks, you can change the "Task name" by clicking on the pencil icon in the upper left corner.

Notes: Before the backup starts, you can click Options, Schedule Backup and Backup Scheme in the lower left corner to configure some additional settings.

• Options: Write comments to better differentiate your backup tasks; enable encrypted backups to increase your backup security, but you need to upgrade to the Pro version; enable email notifications so you can receive backup task completion in real-time.
• Schedule Backup: Enable the Schedule Backup feature to set Daily, Weekly, or Monthly automatic backups of your system. If you upgrade to the Pro version, you can also automatically backup your system on Event triggers and USB plug in.

• Backup Scheme: It allows you to change the backup method, including incremental backup, full backup and differential backup, among which incremental backup and differential backup can improve backup efficiency and save storage space, but the latter requires upgrading to the Pro version. If you upgrade to the Pro version, you can also enable the automatic clean backup feature to further save your computer storage space.

Step 3. Click Start Backup to backup Windows system.

Notes:✎...

After completing the system backup, you will have the complete system backup image file. When you encounter a system crash, virus attack, or system blue screen, you can use the system restore function to restore your system to the previous state quickly, which saves more time than reinstalling the system.

In addition to system backup, you can also create bootable media for quick recovery in case your system crashes or fails to boot.

System backup is not comprehensive, although it also backs up the files on the system partition at the same time. If you still want to keep all the data on your computer safe, it is recommended to use the File Backup feature to ensure the safety of important data on your computer.

If you upgrade to the Pro version, you can also use the System Clone feature to transfer your system completely to another hard drive and ensure that your computer boots safely.

Summary

It is very common that Internet Explorer keeps crashing, if you are unfortunate to encounter this problem, you can try the above 14 solutions to help you solve it after understanding the cause. However, for the security of your system and data, it is recommended to use AOMEI Backupper Standard for system backup to prevent problems caused by corrupted system files, viruses and malware.

AOMEI Backupper Standard can provide you with a professional system backup service, you can backup your system to any location for free in just a few simple steps. Besides, you can also use its disk backup and partition backup functions to backup your data to other disks or partitions, providing full protection for your data. You can download this software and explore more features.