Troubleshoot Acer Laptop Black Screen with Cursor in 8 Ways

Embark on a journey to troubleshoot the Acer laptop black screen with cursor dilemma. From quick fixes to leveraging AOMEI Backupper, this guide equips you with the knowledge to navigate the abyss and revive your laptop.

Jonna

By Jonna Updated on January 24, 2024

Share this: instagram reddit

Introduction

Experiencing the dreaded Acer laptop black screen with cursor is a perplexing situation that many users encounter. This issue can disrupt your workflow and leave you seeking solutions. In this comprehensive guide, we'll unravel the problem, explore its potential causes, and provide you with practical solutions to bring your Acer laptop back to life.

Acer Laptop Black Screen with Cursor

Understanding the Predicament

The Black Screen Dilemma

A black screen accompanied by a cursor often signifies an underlying problem in the system. This ominous void can be caused by various factors, plunging users into a troubleshooting quest.

Potential Causes of Acer Laptop Black Screen with Cursor

Corrupted Graphics Drivers

Outdated or corrupted graphics drivers can lead to display-related issues.

Software Conflicts

Conflicts between installed software or recent updates may trigger the black screen scenario.

Hardware Malfunctions

Issues with the laptop's hardware components, such as the graphics card or RAM, can result in screen malfunctions.

How to Fix Acer Laptop Black Screen with Cursor

Here are some useful tips for Acer laptop screen black but can see mouse.

Solution 1: Adjust Screen Brightness

Use Function Keys

Press the function key on your keyboard that corresponds to increasing screen brightness.

External Display Check

Connect your laptop to an external display to check if the issue is with the laptop screen.

Solution 2: Boot in Safe Mode

Step 1. Access Safe Mode:

Restart your Acer laptop and press the F8 key to access the Advanced Boot Options menu.

Step 2. Select Safe Mode:

Choose "Safe Mode with Networking" to boot into Safe Mode.

Step 3. Update Graphics Drivers:

In Safe Mode, update or reinstall the graphics drivers to ensure they are functioning correctly.

Step 4. Check for Malware:

Run a thorough antivirus scan to eliminate any potential malware causing the Acer laptop black screen with cursor on Windows 10.

Solution 3: Perform a System Restore

Step 1. Access System Restore:

Boot from a Windows installation disc or USB and select "Repair your computer."

Step 2. Choose System Restore:

Select "System Restore" and follow the prompts to revert your system to a previous state.

Step 3. Verify Results:

After the restoration process, check if the Acer laptop black screen with cursor issue is resolved.

Solution 4: Update Windows Operating System

Step 1. Check for Updates:

Ensure your Windows operating system is up-to-date by navigating to Settings > Update & Security > Windows Update.

Step 2. Install Pending Updates:

If updates are available, install them and restart your laptop. Outdated system files can contribute to display issues.

Step 3. Rollback Recent Updates:

If the problem started after a recent update, consider rolling back to a previous build. Navigate to Settings > Update & Security > Windows Update > View update history > Uninstall updates.

Solution 5: Check External Devices and Connections

Step 1. Disconnect External Devices:

Unplug any external devices, such as USB drives, external monitors, or printers. Faulty peripherals can interfere with the boot process.

Step 2. Verify Display Connections:

Ensure that cables connecting your laptop to external displays are secure. A loose or damaged cable may cause the black screen issue.

Step 3. Restart without External Devices:

Restart your laptop without external devices connected to check if one of them is causing the problem.

Solution 6: Reset BIOS Settings

Step 1. Access BIOS/UEFI:

Restart your Acer laptop and press the designated key (often Del, F2, or F10) to enter BIOS/UEFI settings.

Step 2. Load Default Settings:

Locate the option to load default settings or reset BIOS. Confirm the changes and restart your laptop.

Step 3. Check Results:

Boot into Windows and check if the black screen issue persists. Resetting BIOS can resolve configuration-related conflicts.

Solution 7: Run SFC (System File Checker) Scan

Step 1. Open Command Prompt:

Right-click on the Start button, select "Command Prompt (Admin)" to run it with administrative privileges.

Step 2. Run SFC Scan:

Type sfc /scannow and press Enter. Allow the scan to complete, as it checks and repairs corrupted system files.

Step 3. Review Scan Results:

After the scan, review the results. If any issues are found and fixed, restart your laptop.

Solution 8: Perform a Hard Reset

Step 1. Power Off and Disconnect:

Turn off your Acer laptop, disconnect the power cord, and remove the battery (if applicable).

Step 2. Press and Hold Power Button:

Press and hold the power button for about 15 seconds to discharge residual power.

Step 3. Reconnect and Restart:

Reconnect the power cord, insert the battery, if removed, and restart your laptop. Check if the Acer laptop black screen with cursor is resolved.

AOMEI Backupper: Your Shield Against Data Loss

In the midst of troubleshooting Acer computer black screen with cursor, safeguarding your data is paramount. AOMEI Backupper provides a seamless solution for Acer laptop backup.

AOMEI Backupper Data Backup Steps

Step 1. Download and Install:

Download and install AOMEI Backupper on your Acer laptop.

Step 2. Launch the Software:

Open the software and select "Backup" from the options.

Step 3. Choose Disk Backup:

Opt for "Disk Backup" to include the entire system in the backup.

Step 4. Select Destination:

Specify a destination path for the backup files.

Step 5. Initiate Backup:

Click "Start Backup" to safeguard your data with AOMEI Backupper.

FAQs About Acer Laptop Black Screen with Cursor

#1. How long does a system restore take?

The duration varies, but it typically takes around 20 to 45 minutes.

#2. Can malware cause a black screen on my laptop?

Yes, malware can interfere with system processes and lead to display issues.

#3. Is AOMEI Backupper suitable for regular backups?

Yes, AOMEI Backupper offers a user-friendly interface for regular backups, ensuring data protection.

Expert Tips for Acer Laptop Data Protection

Regular System Maintenance

Keep graphics drivers, operating system, and antivirus software up-to-date for smooth operation.

External Display Test

Connect your laptop to an external display to determine if the black screen issue is specific to the laptop's screen.

Data Backup Routine

Establish a routine for data backup using AOMEI Backupper to mitigate potential data loss.

Conclusion

Troubleshooting an Acer laptop black screen with cursor requires a systematic approach. By understanding the nature of the problem, implementing the provided solutions, and securing your data with AOMEI Backupper, you can illuminate the screen and restore your Acer laptop's functionality. Navigate through the intricacies of black screen challenges with confidence, armed with practical solutions and expert insights.

Jonna
Jonna · Editor
Jonna joined AOMEI in 2021 and has become a professional in the areas of computer backup and restoration, disk cloning, file synchronization, etc. She maintains a keen eye for the latest technology trends, ensuring that the information provided is always in step with industry developments.