WD Sync not working
WD Sync is synchronization software that can be used both in a Local Area Network (LAN), as well as a Wide Area Network (WAN). This allows users to sync their folders with their My Cloud storage devices through a secure connection over the Internet.
According to some users, WD Sync is not working sometimes. It is in pending status and not sync all files. This occurs when a file of the exact same name is added or modified during an active WD Sync operation. Also when the My Cloud cannot process the change fast enough so the file remains in pending status.
To solve this issue, you can follow the steps below.
Step 1. Stop WD Sync and exit the WD App Manager.
Step 2. Move the pending files out of the WD Sync folder to another location on the computer.
Step 3. Start WD Sync and delete or add some content to the WD Sync folder to trigger a sync update to the My Cloud. Sync changes to the directory hosting the pending files can be seen using MyCloud.com or the My Cloud mobile app.
Step 4. Wait for 3 to 5 minutes to allow the WD Sync software to update the My Cloud of the changes.
Step 5. Copy the files back into the WD Sync folder in the same location or in another directory.
Step 6. The files moved back into the directory should start Syncing to the My Cloud.
WD Sync alternative
When you use WD Sync, you probably meet other sync issues like WD sync hangs when logging into mycloud.com, WD no storage devices found, certain types of files or folders are not synchronized by WD Sync, etc. In this case, you may need WD Sync alternative.
There are many sync tools on the market, and AOMEI Backupper is one of the best. It is a free and powerful file sync tool which can be used in Windows systems. The File Sync feature allows you to sync files to multiple places like external hard drive, USB Drive, NAS, cloud drive, etc. You can even sync open files easily with this software. To sync files to My Cloud, you can follow the steps below.
Detailed steps to sync files to the cloud
Step 1. Download AOMI BAckupper, install and open the software. Click Backup and select File Sync.
Step 2. Click Add Folder at Step1, a pop-up window appears and click Browse to select folders you are going to sync. Then select another place as destination path at Step2.
Step 3. You can automatically sync file by clicking Schedule to set it up. At last click Start Sync.
AOMEI Backupper is a perfect WD Sync alternative. If you decide not to use WD Sync, you can absolutely try this one. It is also a backup and restore tool. If your WD Backup not working, you can also use this software to backup data. It supports system backup, disk backup, partition backup and file backup.