Acer eRecovery Hard Drive Configuration Is Not Set the Factory Default

Posted by @Helen

April 28, 2016

Solutions for Acer eRecovery Management problem - Acer eRecovery hard drive configuration is not set to the factory default, restore aborted.

Symptoms

Case 1

I have a acer aspire 4920 and i want to restore it to factory default. i downloaded acer erecovery management and i click on restore system to factory default. A error message pops up saying acer erecovery hard drive configuration is not set to the factory default restore aborted. how do i fix it.

Acer Recovery Hard Drive Not Set

Case 2

I have a Acer Aspire laptop about 5 months old and am trying to restore it to the original factory settings, but when I try to restore it a window pops up and says "Hard drive configuration is not set to the factory default. Restore aborted".

Case 3

When I go into Acer Recovery Management to try to create a factory default backup I get a pop up that says acer erecovery hard drive configuration is not set the factory default - back up aborted. How do I get my hard drive set back to factory default?

Solutions

Solution 1

It may due to that you have no recovery disks or a recovery partition. If it is, you can purchase a set of recovery disks from Acer directly. Check in Accessories or check the main web site.

Solution 2

Go to the bios and change the mode of SATA controller setting to AHCI.

Solution 3

Going into the PC and undoing the jumpers (resetting them back to what the factory setting numbers, and are on the jumper chip or whatever it is called).

Solution 4

This may be caused by having resized disk partitions by a third party software, so the system disk layout has been changed.

To fix it, first of all, it is recommended to use system file scanner to check any files that may be corrupted (and most of these are normally fixed by sfc): Press Windows key + X, select ‘Command prompt (Admin)’. Enter the following command “sfc /scannow” (without quotes) and the system will start scanning the system. Wait until it finishes.

Then, follow the following:

CMD (Admin) > “diskpart” > “list disk” > “select disk #” > “list partition”

You see recovery partitions flagged as OEM, so what we do is to set the id according to the GUID (Global Unique Identifier) system. Selected every partition with an OEM type and change their ID's to DE94BBA4-06D1-4D40-A16A-BFD50179D6AC.

Eg. > “select part 1” > set id = "de94bba4-06d1-4d40-a16a-bfd50179d6ac"

The issue should be solved then. Now you can try system refresh/reinstall to factory settings (or create a recovery media).

Solution 5

There is another easier way to solve acer erecovery hard drive configuration is not set the factory default error. Just replace to use Acer eRecovery Management alternative – AOMEI OneKey Recovery, a third party tool especially for system backup and restore.

AOMEI OneKey Recovery

Create original system backup image

You can make a backup of your operating system whenever your system is still in good condition. And, you can save the image file either to local recovery partition or to external hard drive, such as USB flash drive.

Restore system to factory default settings

Once you have made a recovery partition or recovery drive, you can restore your os back to factory defaults whenever it crashes due to hijack/virus attack, wrong operation or software error.

Solutions for other Acer eRecovery Management error you may encounter: