Windows 10 Upgrade Deletes Files – How to Recover?

Posted by @Eileen

October 11, 2018

How to deal with the problem that Windows 10 upgrade deletes files? This article will show you two best files recovery tools to help you restore your irreplaceable files simply.

The problem: Windows 10 upgrade deletes files

Version 1809 of Windows 10, a new update for Windows 10, means “empower a new era of personal productivity”. After its roll out, complaints began to spread across social media. Some hapless users said that when they upgraded to Version 1809 of Windows 10, they found their files deleted. After investigating, the boot cause of this problem is KFR (Known Folder Redirection).

As everyone knows, you have to save some crucial files such as financial records, meeting summaries, letter contents and so on. These irreplaceable files are very important for your work. Once these files are lost, there will be a financial loss. Some professionals try to use the Avast-owned Recuva recovery software to resolve Windows 10 upgrade deleted files, but it does not work on Windows 10's storage spaces. How to recover files after Windows 10 update? Maybe you can restore your old files with the help of another third party recovery software.

Restoring deleted files with two best recovery software

Users try to look for a file recovery tool when they find their files lost after Windows 10 upgrade. Here are two kinds of recovery software, which can help you repair your deleted files.

Recoverit Pro, a reliable data recovery software, can restore all file types easily. This software can retrieve your files from all files loss scenarios. Besides, this utility supports Windows 10/8/7/Vista/XP. AOMEI Backupper, a practical backup and restore software, runs smoothly on Windows 10, Windows 8.1/8, Windows 7, Windows Vista and XP.

These two sorts of recovery software are very easy to operate. The simple interfaces are also praised by lots of people. Here are two quick guides to help you resolve Windows 10 upgrade deletes files.

How to use two sorts of software step by step?

Detailed steps of recovering files with Recoverit Pro

Step 1. Download, install and launch this software. You can select your data recovery mode according to your needs. Here click Deleted Files Recovery.

Recoverit Pro Select Recovery Mode

Step 2. Select a disk (Disk D:) for scanning. Then Recoverit Pro will scan your devices.

Recoverit Pro Disk D

Step 3. After scanning, you can have a preview on recovered files. Then choose Recover.

Recoverit Pro Recover

Step 4. Wait for the recovery process to be done. You can get your files back.


  • You can recover your files by clicking File modified date. You can select All data, Today, The recent week, The recent month, Customized by your needs.

  • In the top right corner of the page, you can write your files name or path in the search box to find your files easily. You also can find your deleted files by choosing file types.

  • If you can't find your deleted files, you can click All-Around-Recovery to start a deep scan.

Detailed steps of recovering files with AOMEI Backupper

Before you start your recovery, you must have a lost files backup. Backing up files is easy to operate with this software. Then you can recover your files.

Step 1. After backup, click Restore from the left list.

Select Restore

Step 2. Select the backup (My File Backup 2) in the list. Then click Next.

Select Backup

Step 3. In this interface, you can select your Backup Point. Then click Next.

Backup Point

Step 4. You can choose C: to restore your files in this C drive. Then click Next.

Select C Drive

Step 5. Select a destination path to restore your files. You can choose Restore to original location or Restore to a new location. Then click Start Restore.

Start Clone

Step 6. After recovery, click Finish.

Finish Restore


  • If you want to restore parts of the files, you can use the function of selective file restore to avoid restoring all the files.

  • When you finish your restoration, you can select Shut down PC, Restart PC, Hibernate or Sleep.


Windows 10 upgrade lost files – how to restore? Using Recoverit Pro or AOMEI Backupper can help you deal with the problem that Windows 10 upgrade deletes files. These two kinds of software also contain some practical features. You can use Recoverit Pro to recover virus attack data, system crash data and so on. When you want to restore files and programs from Windows.old folder, you can choose AOMEI Backupper. By the way, recovering files from formatted SD card is also available. It is recommended that you backup folders with this software.