Solved: Kingston SSD Toolbox Not Detecting SSD

Posted by @Eileen

December 27, 2018

Kingston SSD Toolbox not detecting SSD – how to resolve? This article will show how to solve this problem with the best free backup utility.

About Kingston SSD Toolbox

The Kingston SSD Toolbox is an installable application offered by Kingston Technology Company. This application allows users to monitor various aspects related to the status of their Sandforce-based Kingston SSD.

Generally speaking, you can do the following things via Kingston SSD Toolbox:

  • Monitor the health, status and usage of the SSD.

  • View identification data (model name, serial number, and firmware version, etc.).

  • Update drive’s firmware.

  • Run drive diagnostic scans.

  • Securely erase data (Windows 7 only).

  • Utilize self-monitoring, analysis, reporting technology (SMART) and export detailed reports in .CSV format.

Although Kingston SSD Toolbox can monitor Kingston solid state disks efficiently, some users said that the Kingston SSD Toolbox cannot find drive when they ran this Toolbox.

What to do when Kingston SSD Toolbox not detecting SSD?

Some professionals point out that users need to revert back to the Microsoft default AHCI driver and then run the Toolbox. To do this, you can refer to the following steps:

Step 1. Click Computer. Then choose Manage.

Step 2. Go IDE ATA/ATAPI controllers > AMD SATA Controller or Intel SATA Controller.

Step 3. Right click on AMD SATA Controller or Intel SATA Controller. Then choose Update Driver software.

Step 4. Go Browse > Let me pick to select Standard AHCI from the list.

Step 5. Reboot the PC. Then launch the Toolbox.

Some users followed these instructions but the SSD Toolbox still doesn't see the drive. Once the Kingston SSD Toolbox is not working, you can’t know the status of the SSD. That is to say, you don't know if there are bad sectors on the SSD or the SSD is going to crash.

Kingston SSD Toolbox doesn’t find drive – how to resolve? Under the circumstance, you’d better do a disk backup of the Kingston SSD to prevent your data from being lost.

Protect Kingston SSD with the best backup software

AOMEI Backupper Standard is an excellent freeware that allows users to backup Kingston SSD easily and efficiently. Almost all brands of SSD can be supported by this freeware like Samsung, SanDisk, and Intel etc.

This Kingston SSD image software runs smoothly on Windows 10/8/7, Windows Vista and XP. Besides, you also can backup SSD to HDD partition or backup hard disk drive to SSD with this freeware, because this professional software supports various external hard drives.

Is it complicated to backup Kingston SSD? Don’t worry! All operating steps are simple and easy. Now you can download this freeware and follow the detailed steps below.

Before you do, you need to install this backup utility and connect the Kingston SSD to the PC.


Step 1. Open this software. Select Backup from the left side. Then choose Disk Backup.

Disk Backup

Step 2. The Task Name can be modified by your needs. Select the Kingston SSD (Disk 1) in Step 1.

Select SSD

Step 3. Select the destination path (G:\) in Step 2. Then click Start Backup.

Start Backup

Step 4. Wait for the Disk Backup Progress to be completed. Then you can click Finish.



  • In Step 3, there are six options under Backup Options: General, Compression, Splitting, Intelligent Sector, VSS and Other. You can write a comment or create a backup encryption (supported by AOMEI Backupper Professional) for your current operation by clicking General tab. Other features also can be set by your needs.

  • If you want to backup Kingston SSD automatically, you can create schedules by clicking Schedule in Step 3. For schedule settings, you can choose Daily, Weekly, Monthly, Event triggers, USB plug in or Real-time Sync. The last three options are available in paid version. You can upgrade to the advance version to enjoy these useful functions.

  • You can click Scheme in Step 3 to delete older backups automatically (supported by paid version).

  • If you click Check backup integrity on completion in Step 4, this program will check the data integrity of the backup image after completing the backup.

  • After completing the backup, you can select Shut down PC, Restart PC, Hibernate or Sleep in Step 4.

  • If you want to restore disk backup image later, please go Home > the Disk Backup > Restore.


Kingston SSD Toolbox not detecting SSD in Windows 10 – how to solve it? You can revert back to the Microsoft default AHCI driver at first. If the SSD Toolbox still doesn't see the SSD, you can turn to AOMEI Backupper Standard to protect your precious data of the Kingston SSD.

If you only want to copy changes, you also can create an incremental backup or a differential backup with AOMEI Backupper Standard. Don’t hesitate to use this freeware to have a try!